But the charter flight had to be diverted to Guwahati first and then to Varanasi after adverse weather conditions made it impossible to land the plane in Kolkata.

Amidst this chaos, Vistara has faced significant backlash from passengers on social media due to operational challenges, with flights being cancelled or delayed over the past week. Passengers have reported their grievances, including urgent situations such as a passenger, who pleaded for help after Vistara cancelled his flight from Ranchi to Delhi while his grandfather was on his deathbed. The airline has apologized for the disruptions and assured efforts to stabilize the situation.